What You Need to Know Before you Set Sail
For your comfort, you are allowed a maximum of ONE suitcase and ONE piece of hand baggage. These must fit in your cabin, as no baggage will be stored in the ship's hold
CHECK - IN PROCEDURES
Check in location: Penang International Cruise Terminal (PICT). Sweetthenham Pier, 1A, Persiaran King Edward, 10300 Penang
Check in starts 3 hours prior to departure time. Gate closed 1 hour before departure time. Travel documents of the passengers will be collected before boarding the vessel and will be kept under the custody of Star Cruises on board the vessel for the duration of the cruise. The travel documents will be returned to the passengers by Star Cruises on board the vessel after immigration arrival clearance for all passengers have been completed.
Star Cruise accept Visa, Master, American Express, Diners' and JCB. Also accept traveler's cheque but not personal cheques.
All prices on board are in Ringgit Malaysia. Foreign currency exchange service is available during cruise at the Reception
The day's restaurant hours, activities, shore excursions and interesting ship information are found therein. Additional copies are available in outlets and at the Reception
Smart casual is encouraged at all times. No shorts or slippers are allowed in any of the Food & Beverage outlets. Do remember to bring along appropriate attire for the spa and gym if you wish to use the facilities.
Water from the tap in all cabins is safe for direct drinking.
FOOD / FRUITS
For safety and security reason, all passengers are not allowed to bring food/fruits on board
Hair dryers are installed in all cabins. Limited hair dryers may be available from Housekeeping department for service.
We offer complete laundry & valet services at minimal charge. Please contact Reception or Housekeeping Department for service.
If you need medical assistance on board, you may call the ship's doctor or the Reception. There is a charge for medical services rendered.
Worldwide overseas call may be connected via satellite. Please contact our operator or Reception to connect you call. The call charges begin when the access code is dialed
SAFE DEPOSIT SERVICE
Safe deposit service may be requested from the Reception. There is NO charge for this service.
Smoking is permitted on open decks and in designated public areas only. Smoking in bed is strictly prohibited.
Tipping is not necessary on board & during shore excursion
220 V 2-round-pin sockets are available in all cabins
**All information are for reference only and subject to change without prior notice.